Little Caesars Pizza - Lansing

I especially come to this place because they are usually quite good. Tonight was another story. They did not answer the phone to take an order, so we went in and ordered it took about an hour to get the order. once at home 2 pizzas are teig, so they try to push the pizza through the oven, to speed up orders and not cook enough. This is really not the general staff, they had little general staff, this is on the management for an underoccupied shop with a clear lack of understanding the pre-night flush prep.

I had a mobile order they forgot half of my items. When I let them know half my order wasn?t there the guy was rude and told me I needed a receipt. The top of the box had the whole order printed on it. Staff seemed bother to have to help the customers.

Had to walk in today to get pizza because the drive through was down just to then walk in for the first time in the 5 years I lived in lansing and frequent buy pizzas from there to see how filthy the inside was. Dust everywhere, crumbs and food all over the floor under warmers, doesn't look like they've swept or mopped in a long time, I just have never seen the inside and now I don't even wanna eat the pizza I got and to top it off I wanted a pepperoni hot and ready and I paid and left and got home and opened the pizza and it was just cheese ?

I?m currently waiting 10 minutes for a Hot N Ready. As crew members are blasting rap music and hanging out In the back sitting on pallets. I see that the lights are off in the kitchen. Not weird. Just a bunch of high school kids with no work ethic running this location. Sad. Also the lobby is disgusting. Terrible customer service. Also no one is wearing gloves while making the pizzas.

Absolutely awful service!!!!! I placed my order ahead of time and arrived before the order was ready. But the lobby was closed so I had to wait in a ridiculously long (30 minutes!! drive thru line. My pizza was shown as ready just a few minutes into that wait, so my pizza I ordered ahead was about 30 minutes old. I asked to have it replaced with a new pizza because I didn?t order ahead just to have it sit and grow old. The manager denied my request, saying ?either take the pizza or get a refund?. What awful, awful, AWFUL service. I wouldn?t dream of waiting half and hour for bad pizza already, but then to have the manager do that??? Absolutely deplorable. For reference, the pizza was not only not warm it was COLD! They didn?t even keep it in a warmer! We had to reheat it in our own oven back home before we could eat it, and it certainly tasted its old age by then!