The Wolfhouse - Lancaster

I have been frequenting this restaurant for years. It's a great spot to grab a coffee and a bite to eat. Unfortunately, the owner can be rude when interacting with customers and the place is starting to look a bit run down. In the current challenging times for the hospitality industry, we always try to support local businesses. However, the attitude we experienced during our last visit was completely unnecessary.

We have been loyal customers of The Wolfhouse for 16 years, having seen several different owners come and go. In the past, the restaurant was much cleaner and more presentable, but it still remains a convenient, local spot for us to visit. However, our recent experience on Easter weekend was quite disappointing. Despite ordering a coffee and some delicious bruschetta with grilled vegetables and cheese, we waited for 45 minutes without receiving our food. Other customers who had ordered after us were served before us, and when we inquired about our order, the person we believe to be the owner was dismissive and rude. The overall cleanliness of the restaurant was also lacking, as the toilet sink was overflowing and the interior and exterior could use some attention. While we are hesitant to return, we are still willing to support a struggling local business, but urge them to improve their service and hygiene standards.

I just returned from enjoying delicious homemade scones and fantastic coffee at this restaurant. The cakes appeared very appealing, and the staff were extremely friendly. Everything on the menu is freshly made and reasonably priced. The cafe is located halfway through our walk and on a cycling route, making it a perfect spot for a pit stop.

I think the photos speak for themselves, absolutely filthy. If you pay young girls peanuts to work for you, what can you expect!

The cafe is dirty, as are the plates and cups, the toilet is a no go with a blocked sink. It’s hard to believe that the owner thinks it’s acceptable to serve food and drinks in such a place and for the prices charged. I won’t be returning.