Mcdonald's - Lakewood

If I could give him 0 stars, I would! I made an online order that went through and when I went to pick it up, they said they were preparing it and 15 minutes by and another guy said that my order did not go through what was a waste of time, never buy again from here.

There are often long lines both inside and in the drive-thru. The prices are higher compared to other nearby places that have playgrounds, but this one does not. Food rating: 3/5.

I specifically visited McDonald's to try the new adult Happy Meals. Upon arrival, I learned they were sold out, which left me disappointed and ready to leave. However, since I was with my disabled parents, returning to the car and finding another place would have been too difficult. Just under ten minutes after placing our order, I noticed adults around us enjoying the Happy Meals. I spoke to the manager about the situation, but she was quite rude. When I suggested she could either provide us with the two meals or offer gift cards as compensation, she outright refused. Her customer service was lacking, and she even walked away from me while I was still speaking.

I had a straightforward experience visiting several locations, but the staff was very unprofessional. The wait time in the drive-thru was 20 minutes! They definitely need to improve their management.

Aside from this particular Mcdonald's having fairly heavy traffic for the most part, the food is always hot and they have never messed up my order. The employees are kind and organized from what I could tell!