Mcdonald's - Lakeland

Omg. After a 30 minute wait, old stale food after asking for our sandwiches to made fresh were stale and cold. Even our drinks were wrong asked for Coke got Dr. Pepper and sweet tea was unsweetened. One girl came up and was telling us she didn't have ourorder after we cashed out, what a wrong decision to go there. Food ended up in trash I cannot eat food that has been made hoursago, gross. Very dissatisfied and 20 dollars is a lot for the garbage these days.

Ordered in the mobile app. When I hit pay it told me up to a 5 minute wait. I waited in my mobile spot for 20 minutes?that?s right 20, for 4 happy meals and 2 of the new adult happy meals. When they finally bring us our food they give us kids meals withno drinks and the gentleman goes ?oh yea they said they are out of soda? okay so maybe you should have come out and asked us ifwe wanted something different. It doesnt end there. Instead of the adult happy meals(that are 11.38 might I add) they gave ustwo paper bags with the meal in it and no adult collectible. If that?s what I wanted I would have saved $6 by ordering regularmeals. We asked for a manager at that point. She proceeded to tell us she?s not allowed to sell them yet?umm so why are they onyour mobile app! I asked for a refund for them and she didn?t even give me the correct amount. She handed me a $20 bill like Iwas supposed to just be ok with that. I?ve never left a McDonald?s more frustrated than I have today. The customer service andlack of products is unbelievable. We won?t use this location again.

Disappointment after the other. it seems as if the supply of fresh burgers to fulfill the hardest task for the night team on a Sunday. I will make sure they drive from here to another place.

I made me a gf ice cream was carefully appreciated with my allergies the care that was taken with my drink

If I gave it 0 stars. we are from the state and came to the breakfast. wait for an hour for our food and they still have it wrong. Don't come here. they didn't even wear masks and it was very inside. they offered free dessert like this?s give me back my time that was was wasted!