Chili's Grill - Lake Wales

Chilli was buzzing on Tuesday! The poor host was overwhelmed with waves of guests arriving. The waiter was clearly busy too. The great thing is that you could tell everyone...

They offer a fantastic happy hour. The food is satisfactory, although it's not gourmet. The service tends to be slow, but the staff is polite.

Some of the dishes weren't as hot as they should have been, but they were still good. I was a bit concerned that none of the other customers were wearing masks, although the staff did. I had to wait about 10 minutes for a new glass of ice water, but after a few inquiries, the server brought me a clean one. Overall, it was a pleasant experience.

I celebrated my birthday here yesterday, and I must say this place is the best I've ever been to. Every member of the staff was incredibly welcoming and friendly. You could truly feel the warmth, as if they were family. The food was amazing as well. Thank you for a wonderful experience!

Every time I visit, my experiences vary greatly. Sometimes the food is served hot, while other times it isn’t. The service can be hit or miss, but occasionally you might have a truly wonderful experience.