Bellagios Pizza - Lake Oswego

An order at 11 o'clock. half an hour later and I'll wait! will never order from them again.

More frequent consumer of this pizza chain, in which rule in local business all 1-2 weeks for years. at a pick-up time of 6:15 it is now 6:30, still in a lot. there are many other options. another customer in the shop and team are going around. sad to see.

I'm a part time over eaten driver and this place is 0/3 for me on a satisfying pickup. two lost tickets, so they didn't even know that the order was placed until I arrived there, and the third time that it had, but did not begin until the arrival. it's always a budding child who isn't being monitored, so it's no wonder that they can't keep anything straight. if they are a Uber driver and see that this place pop-up as a delivery only deny it.

Haven’t ordered in a while and now I remember why. I called tonight and was told it would be a long wait. Not a problem on our end. I asked if I could still order and he laughed at me and said” it’s like a 2 hour wait”. I understand busy days but don’t make your customers feel ridiculed for wanting to spend money on your food. Never again. Just lost a customer. Train your staff to be better on the phone. It’s not hard to be polite.

The worse service I’ve received in an entire lifetime, sat there for 10 minutes watching 6 children slap pasta sauce on bread (with paint brushes mind you and I’m not kidding), to a girl never once acknowledging I’m standing there in line. It felt like they hired the entire lake Oswego high school and no one in charge. The guy standing behind me finally tapped my shoulder and said “has anyone even acknowledged you standing here?” And I replied “actually no, I’m not even sure any of them work here” and we watched the girl in the back drop a pizza pan on the floor and kick it with her foot under the table. Someone from the back then came out and asked if I needed something, I said we had placed an order over an hour ago she fakely stated “oh I just pulled that one out” as I stared at two boxes that had been sitting on the oven for over 10 minutes. Pizza crust was chewy, super greasy. Maybe it’s just this location and we’ve had Better in the past from bellagios but super disappointed overall. No managers seem to ever be present.