Dunkin' - Lake George

Drive thru Dunkin which was appreciated. However, even when we were the first and only car there, service took 20+ minutes. We waited by the window and received our food and then waited another 10 minutes for coffee to realize that the employee forgot to make it and was already working on another order. Definitely don’t come here if you’re in a rush. In reading other reviews this doesn’t seem beyond the norm for this location…

Drive thru Dunkin which was appreciated. However, even when we were the first and only car there, service took 20+ minutes. We waited by the window and received our food and then waited another 10 minutes for coffee to realize that the employee forgot to make it and was already working on another order. Definitely don’t come here if you’re in a rush. In reading other reviews this doesn’t seem beyond the norm for this location…

OMG….what screw ups. They need to hire people that can read. 4th car in line and waited 25 minutes. Should have just drove through like the person in front of me…verified order and paid. Got food and waited on Basic XL hot coffee cream ONLY…. Tried giving me iced coffee, politely told them no it was a hot hot coffee, they looked at screen then made me the coffee but was a large( whatever tired of waiting) turns out it was super sweet and flavored with something …..and inside the breakfast sandwich I found out it was made or cooked with parchment paper as I tried to enjoy it….needless to say I will always avoid this place now.

Coffee was great! Sketchy guy hanging around outside the door tho.

The ONLY reason this Dunkin is getting a high rating is because of the manager working on 9/4 at around 2pm. We ordered on the app, and after waiting about 10 mins we find out their espresso machine was down. While we were bummed about this, the manager offered to give us a snack of our choice to make up for it. The manager was very kind and apologetic.However, I was completely ignored while I stood their waiting for my drinks. While the manager did a nice thing, that doesn’t make up for the rest of the staff. The environment is also a bit dingy looking. You can tell they’re struggling.