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Bidrage med feedbackThe cheese bread is outstanding! It is the best I've had. Better than ordering pizzaParking: Lots of available parking
The manager, Antonio, fixed a problem with my order and had great customer service. I appreciate him greatly.
There was a hic-up with my order where it said it went through but it did not. I ended up having to go down there to figure it out and get my order. BUT I have to say. The person working the store (by himself) was very sorry for the mis hap even though it wasn 't his fault or really anything he could do. He didn 't do the oh not my problem, I just work here He seemed truly sorry for my inconvenience. They did take care of me and I think he deserves to be acknowledged...I didnt get his name but he was working at the lacey store on 9/26 at around 3:30 pm
Ordered 100 dollars worth of food they forgot to add sauce to the wings when I called the store they said there was nothing they could
They were great when it came to customer service but my only complaint is the lack of washing hands and not using gloves to make the pizza. I rarely ever make a review but I ordered a pizza and I noticed the cashier who put the toppings on my pizza didn’t wash their hands after handling the cash register and touching their face, hair etc. I thought maybe it was a one time thing where they forgot, i watched as the next people ordered and the same worker failed to wash their hands and actually used their bare finger to take off excess sauce off the dough and wiped it back into the sauce container. Papa johns is always a go to for my family and I to order but since this incident I feel kinda hesitant to go back. I can only imagine if they aren’t in a habit of washing their hands then what else could they be disregarding when it comes to food safety and sanitation.
