Firehouse Subs La Porte

I waited 15 minutes for a sandwich from the drive-thru, and there was hardly any meat on it.

The subs are just okay. Mine came with like 3 inches thick of bread and very little actual meat. Felt like I was eating nothing but bread honestly. The kids working here all the time, also seems like he does not really want to be there. Half the time they are out of certain ingredients. Definitely for the price, just go to Subway. Cheaper and better.

I waited 15 minutes just to order a sandwich from the car line, and when I finally got it, there was barely any meat on it.

It took 45 minutes to receive our sandwiches, and the customer service was disappointing. Their only explanation for the delay was that they were short-staffed. However, there were several employees hanging around who didn't seem to be doing anything to assist.

Ordered through the drive through and the employee told me to look at the menu when i asked what came with the meal. Got to the window to get my order and employee dropped my card before i even reached out for it and it fell under my truck. She said she would get someone to come out and get it as i could not get out with out pulling up and there was a long line of customers behind me. Someone would have drove over my card. The guy who came out got me my card and she said i should have gotten out of my truck to get it myself and she slammed the service window shut and would not come back to the window. She dropped the card. She should be fired on the spot. As i am seeing many complaints about bad customer service and rude employees and the owner seems to respond to all of them yet also seems nothing is being done. Sad that being short staffed and lack of finding good employees results in this kind of service. The owner should at least have a manager that can handle these issues and would not doubt if this employee is the manager. My advise is do not go to this location and the sad thing is because of lack of good management/ownwership the firefighters are the ones that suffer from it.