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Bidrage med feedbackThese folks are just incredible , the items are a little pricey but very, very high quality. They produced my sister's cake, and everyone really loved it.
I wanted a effervescent type of cake for my wife's birthday. Came in with an idea and left with the confidence of it being executed effectively. They delivered an effervescence butterfly cake! Moist from the inside and very tasty because of all the flavors on top! I am looking forward to having a bigger butterfly made with mocha frosting all around!
Always a treat to come in and see what they have. I purchased an apple cake, a lemon pound cake, and a sticky bun. The sticky buns are usually to die for, but today the consistency was rather dry. Maybe I got a day old one. Nonetheless, I noshed it down with a cup of tea. Both cakes ate incredible.
I had hot apple cider and a chicken salad sandwich. Parking: You have to park across the street and walk over.
I went to Charles Street bakery to place a cake order 3 days after they made my beautiful delicious red velvet cake (the purple one). I told them that I want it exactly like the previous cake that I had gotten (size wise) but this time I want carrot cake. The same person that took both cake orders responded by saying ok so 6in 3 layers then? And I said yes. Because I wanted a tall cake like the previous one, so we both had an understanding. I go pick up the cake yesterday and I see that the cake is not tall at all from the glass fridge. I tell the cashier who was the one that took my order that I ordered a 3 layer cake and that my cake was supposed to be taller, which she agreed. She tells them in the back that it was supposed to be a 3 layer cake and they tell her that is a 3 layer cake. When I tell you I was so blown away that that was a 3 layer cake… like I was so confused. The cashier brought me “manager”. Kathy (manager) proceeded to tell me that carrot cakes are thinner than other cakes and reassured me that it is 3 layers. I told her that I specifically told the person who took my order that I wanted the cake to be as tall as my last one so that’s why she put down 3 layers on the order sheet. I’m very annoyed because this second cake (black) was much more expensive than the first cake (purple). I honestly wasn’t going to take the cake but they have a contract that you only get 50% back. I was not going to let them keep $45 which I honestly think should have been the price of that cake. Katie the “manager” pretty much blames it on still having to staff and gave me her number so that I can place my order trough her next time so there would not be any confusion. Katie said that next time say you want 4 layers when ordering a carrot cake, i don’t believe 4 layers would have been enough for that height, i thinking 6 layers. To make things worse the cake was extremely dry. Charles Street Bakery does make very beautiful cakes and can voucher for their red velvet cake because it was moist and delicious . I would advise you to think twice when ordering a carrot cake from them for a special event.