Mancino's Of Kokomo

I highly recommend this restaurant to everyone. The customer service is fantastic, and all the staff members are incredibly friendly and helpful. The restaurant is always clean, including the bathrooms, which are definitely worth checking out.

The service was terrible. I ordered a calzone and was told it would take 20 minutes. When I returned after 20 minutes, my calzone still wasn't ready. There wasn't a single customer in the dining area, and nothing was cooking in the pizza oven. My order hadn’t even been started. I ended up waiting another 25 minutes for them to make it, and when it finally arrived, it was poorly made. The outer two-thirds of the calzone were mostly just bread, with a large bubble in the center filled with the toppings. I will not be returning.

The staff wasn’t unfriendly; they were simply efficient in taking my order, which is a welcome change from many places these days. Although the server didn’t greet me with a hello, she did remember to say thank you. Everyone seemed to be working hard, and the kitchen was clean, which is certainly better than what you might find elsewhere. After reading some reviews criticizing the service, I noticed those comments were from months ago, so perhaps there have been changes in the staff since then. One thing that wasn’t mentioned was the type of crust for the pizza. To my delight, it was definitely hand-tossed, as I saw them spread fresh dough on a metal sheet. I initially expected a pre-made flat crust similar to Domino’s, so this was a nice surprise. I ordered a whole batch of breadsticks, and wow, they were incredible and enormous! I've never encountered breadsticks like these before. Unlike those from Fazoli's, they weren’t greasy, and they were definitely more flavorful than those at Olive Garden. You can really tell they were made by hand. I highly recommend this place!

Subway is ok, Penn Station is better, but omg I?ve found my heaven for sandwiches and I?m not sure I can go anywhere else again. I didn?t think it mattered much if bread was ?fresh baked? but really was frozen vs made from scratch or whatever. Thisplace makes their own bread right there from scratch. We saw the lady doing it in front of us, hand kneading that dough. It wasso pillowy soft I wanted to go jump in it. The taste of the bread haunts me now and I have to have more. Ok, now about therest. It was a bit of a wait to get our food after ordering, but I like that I can see in the kitchen so I could see they wereall working hard on making food. The seats looked empty but it was a beehive of busy there, lots of carry out orders! We?ve hadfar worse waits in Kokomo these days to be honest. The food was hot and cheese was gooey. I had the chicken parm sandwich sorry ?Grinder? and it had nice chunks of chicken, and the whole thing was HUGE! I looked up Penn Station and I was surprisedtheir biggest sandwich is 12? long (subway too) and it costs more than this, and this was a monster 16?!!!! And cost less!!!With scratch made fresh bread on top of all that! Yeah, I?m freakin out a little over a sandwich uh I mean GRINDER but I?m asuper fan now of Mancino?s, that?s all I can say!!! And the breadstick?so good but I took most of it home because it was somuch. Next time, I want to try a stuffed breadstick and I might order a half Grinder next time, because it was a lot but hey Iadmit I ate all of it, cause it was just that good. If I do get a half, I?m getting that cookie that was calling my name in thebasket on the counter. ???????????????????????? Oh one last thing? my coworker eats gluten free and his bread looked almost asamazing as mine somehow!! Gluten free usually looks like tiny flat garbage bread to me. But his was fluffy and looked actuallygood! And he devoured it so I didn?t get a pic. I?m still not eating gluten free, but for my friend

I love this place but I?m sad to be writing this I am not one to bash or even want to leave reviews but I?m hoping for change. I waited 35 min for my food jusy for it to have been sitting up there the whole time, when I got home my sandwich wasn?t even madecorrectly. I hope this place can get back to how good it was years and visits prior I?m sad to say the least