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Bidrage med feedbackI went in to place an order, but no one attended to the cash register. The employee was counting money, so I patiently waited for her to finish. Despite being only two meters away, she never acknowledged my presence. After about three minutes, she closed the register and started looking at her phone. Frustrated, I decided to leave. I didn’t want to disturb the staff just to hand over my money.
I can only give this place three stars because the main reason to visit Popeyes is for their spicy chicken. I arrived about half an hour after the usual dinner rush, and they informed me that there would be a 15-minute wait for the spicy chicken. That alone feels like it deserves a couple of negative stars. Their chicken is superior to Bojangles and better than KFC, but without the spicy chicken, it falls flat. This lack of availability was quite disappointing for me.
The food was excellent and the service was quick. The manager was genuinely nice and had a great sense of humor, while also maintaining professionalism. She definitely deserves a promotion!
Through the ride thru.. was friendly service... was understood from one of the items, but with a lack of pandemic. Prices in NC much better than in NY, but they forgot things and I had to go inside and wait until the things cook. If I had told me in the car ride, it would be ready for them a few minutes.. But to give me my order as if it were all there and then I go in and they had to let me cook as if they had given me my order that I would not notice. But my fiancée was happy to get Popeyes so that everything was important... if you go through the drive thru... check your bag before you leave the window
Customer service could definitely use some work! One day they told me it was a 40 minute wait on chicken and asked me if I wanted to wait. Another day they told me they were out of chicken. Some days are great and others are horrible. The macaroni and cheese is different every time I go. Very inconsistent!
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