Capone's Coal Fired Pizza - Kissimmee

The hostess, whom is an older woman, is absolutely horrible and does not have any customer service skills. She started to ask my husband if we need a sling for the baby carrier and my husband replied no before she finished her sentence. She stated, “LET ME FINISH MY SENTENCE” in a demeaning manor as she stared him down. The pizza sat under the light for 20 minutes and came out ice cold. 15 minutes after we got our pizza we asked where our sandwich was and it had been sitting under the light for god knows how long. Also, we were not offered any refills. The restaurant was not busy.

Very good pizza, just took a while to get it. Would definitely go back if I lived here.

What an awful experience! My son and I tried to have dinner here tonight. We are locals and thought we would give the place a try. Well, after the party of 3 in front of us got seated after a lengthy wait, imagine our surprise when the kid refused to come back and seat us. As we left, I said something and he had the arrogance to get an attitude. No worries, we were assured by a guest seated outside that the food and service sucked and we were smart for giving up as he wished he could have since his experience was so bad. Don’t get me started on the wide load blonde that appeared to be the manager laughing when I said no one came to the hostess stand to seat us. Stay far away! I’m not a tourist so I will warn all my guests that I interact with at my job to steer clear of this place.

Always love coming to Capone's! This is our go-to spot on the way into town or for takeout when we're here for vacation and not eating in the parks. The pizza's are excellent, the pasta is delicious, and the house-drinks are mixed perfectly. Fun atmosphere and an open-kitchen at a wood-fired pizza restaurant is always nice. We'll keep coming back!

First time definitely not the last. I took my mom here who?s visiting from NJ we LOVED it. Sat outside at the bar received amazing service from Alec Sabra. Drinks were great! The fettuccine alfredo was to DIE for! We had the meatballs as an appetizer too couldn?t be more satisfied. Thank you guys for ending my moms first night in Florida outstandingly! xx