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Bidrage med feedbackI ordered takeout pizza for dinner for the first time. The telephone service was good, with everything repeated back to confirm the order. The food was ready for pickup and absolutely delicious. I will definitely order from here again. The pizza was perfect, with a spot-on base that was nice and thin and crispy - just as I had requested.
Visited Robertos last night, the food was absolutely delicious.the staff were very friendly and attentive and was really nice to chat to the chef/owners. We were seated to our table and our drinks/food order was taken promptly. We had asked if we could have a short break between the starter and the main which was fully accommodated. We will definitely visit again as found the whole experience very enjoyable.
We have eaten here many times but it seems to have gone downhill. We were left in the bar for half an hour before being shown to a table the another 15 minutes before our order was taken. The food was good when it eventually arrived but with such poor service we may not return.
I used to visit Roberto's when it was in Dewsbury and it had a completely different atmosphere. The restaurant in Batley felt unwelcoming and the staff were miserable. The experience was worsened by the constant stream of Just Eat drivers coming in with their bright red bags. I didn't appreciate the big TV playing instead of background music, and the bright lighting was a turn-off. The portions were also smaller than I expected. Unfortunately, I won't be returning to Roberto's.
One of the best Italian restaurants there is and I've been to a few. This place is all about the food, no gimmicks, no designer decor, no snobiness. Just honest to god amazing Italian food.