Sierra Tango - Kingston

I recall contacting this establishment to inquire about takeout options, and the discourteous cook, who I hesitate to refer to as a chef, informed me that they do not offer takeout services.

This restaurant is located where Nello's used to be - an upscale Italian restaurant that was very popular with the locals.

This restaurant is truly exceptional. While the term may be overused, Sierra Tango truly deserves it. The chicken burger, in particular, is outstanding.

We have dined at this restaurant quite a few times as it is near where we live. But this was one of the best meals we have had there, so I thought I would write a review. We started with a Dry Martini and Mojito cocktails which were both very good with top quality ingredients. There is a good selection of wines by the glass at reasonable prices. For starters we shared a tasting plate for 2 with duck liver parfait olives, dips and inhouse made breads. This was all delicious with just the right amount of salt in the selection of different types of olives. For mains I had a very tender and tasty Waygu fillet steak with tempura onion rings and a red wine sauce which was not cheap ($52), but it was worth it. My wife had a special of duck leg with orange sauce that was tender and delicious. For desserts we had an apple tarte tatin and a New York cheesecake, both of which were very good. Service was timely, informative and friendly. I highly recommend this restaurant as excellent value for money.

After reading the reviews I thought that I would invite our friends for a night out. I struggled to equate the reviews to my/our experience. Admittedly it was a Saturday night but the service was terrible. The waiter took forever to take our drinks order and when they eventually arrived one was missing. Then there was an extraordinarily long wait between ordering our meals and then their arrival. My order of Chicken Chassuer was sub-standard. The chicken was dry and the creamy mash it was served upon lacked creaminess. However my wife's order of beef cheeks was beautiful. It also took an eternity to have our drinks topped up. Poor service again. I also noticed that when other tables vacated that they were not cleared of dirty dishes, glasses etc. Indeed long after completing our meals our dishes had not been cleared. We did not even bother to order desserts as we thought we would be waiting until midnight. Surely management must be aware of how many reservations are made and should staff the restaurant accordingly. After all service is what makes or breaks a business. There are now six people, who live locally, that will never return.