Pret A Manger - Kingston upon Thames

A work colleague and I ducked in here for lunch. It was busy on a weekday and we found there wasn’t much seating, even with the upstairs area. The food was fine. I had the chicken salad bowl and it tasted good and felt healthy and fresh.

As always and everywhere, the Pret food tastes delicious and is obviously freshly prepared. Excellent.

Fresh and tasty salmon and mango salad box from this popular branch that gets very busy at weekday lunchtimes keep in mind it can be difficult to get a seat at this time.

Poor service and rude staff. I ordered a macchiato and got an espresso when I questioned this I was told not to expect drinks I’ve had elsewhere and ushered away. Hot chocolate was lukewarm and barely tasted of chocolate.

My family and I decided to visit Pret in Kingston to take advantage of the eat out to help out scheme. There wasn’t much choice of food but we managed to each find something then paid. We started to look for a free table but unfortunately they were all taken. Some people had finished there food so we waited at the side WITH MASKS ON as assumed a table would soon be free. A member of staff came over and said you can’t wait for a table and pointed is down stairs. My son started crying as he was hungry and just wanted to sit down. Luckily a kind lady offered us her 2 seater table and I pulled up an extra seat for myself. We started eating then the same rude member of staff from earlier told me I couldn’t sit with my family as it’s only 2 people per table. I had to get up and eat at another table alone. This women was so rude to me and I witnessed her pushing past others customers. I can’t believe what awful customer service they provide in this place!