Pavilion At The Park - Kilmarnock

Enjoyed the food in a great atmosphere with superb service

Ordered roll with bacon and black pudding and since I am vegetarian I ordered a scrambled egg roll. When our order arrived the black pudding was on top of my scrambled egg instead of with the bacon. I told the waiter who brought our food to the table about the mix up, he duly took it away, apologised and returned two minutes later with the same rolls but the black pudding moved to the bacon roll. A chef should know, after explaining I don’t eat meat, that this is not a solution. The remains of the black pudding was clear for anyone to see. I was offered a replacement but I declined and the cost of my roll removed from the bill. We have visited the Pavilion many times since it opened but clearly a chef needs to pay attention to vegetarian/vegan requirements. This practice is not acceptable in an establishment such as this. I would recommend the Pavilion to other people this was just a most unfortunate situation.

Love this place and spend most mornings in the new coffee shop. Great service, coffee and choice of snacks, scones, meals in my opinion this is now the best place in Kilmarnock. Never a problem parking and the loos are spotless. Everyone that works there are extremely friendly and can’t do enough to help their customers honestly the Park Hotel is fabulous!!

The new Pavilion is very nice , we had breakfast which was tasty. Because it was reasonable busy and having a lot of glass we found it to be a bit noisy, friends had previously warned us about this. We much preferred when the coffee shop was situated in the function room but obviously with things opening up the function room will be used for it’s real purpose.

The outside part of the Pavilion was lovely to sit in feeling of outdoors indoors. Inside area was very noisey. Maybe because of more numbers aloud in venues now. Will be back lovely place.