I Luv Pho - Kennesaw

Great food at a decent price. Very fresh tasting and a fun experience. The fact a robot brings your food is fun for all ages!

All great except smoothie top, wide mouth lid totally open. Cover all drinks please!

Food is good. You get a lot for your money. Only thing I really don't like they don't bring a check. They just come to the table with a little handheld device and tell you what you owe. And wait for you to pay.

They had the perfect special with fresh spring rolls and pho and a drink. It was the perfect dinner and they were open late. They also had robot delivery, which was pretty cool. It was delicious and the perfect dinner. I would absolutely recommend this place. ?

Firstly, my family and I thought it was located outside as a separate restaurant. On the contrary, it was not! It was inside the mall, kind of under the food court. A bit inconvenient, but nothing terrible.After entering, we noticed it was somewhat busy (being around lunch time) but we were rather promptly seated. We noticed there were no menus and it was a QR code, so we scanned that. It took a second (due to wifi) but it loaded. There was a rather good selection and after a few minutes, we were ready to order. We pressed a service button and waited. Thus, it gave us a chance to look around.The place was clean and nice! From the stage, tables, decorations, and just general atmosphere. There were also TVs that had a variety of shows airing (though they periodically cut on/off). Not only that, there were interestingly robots being used to serve some people! And it has cute Halloween decorations to fit the time of year as well.But at that point, we’ve been conversing and relaxing for a good 10-15 minutes and we’ve received absolutely no service. No drinks, no waiter—nothing. We pressed the service button some more and still got nothing. Finally, a waiter came and asked for our drinks and orders. Then it was waiting some more. Thankfully, at least our order was submitted.Later, some of our dishes came out and we were able to start eating. Halfway through my plate, the “rest” of the orders came. But they were slightly different orders and different sizes. We pointed out the mistake, but that it wasn’t a big deal since we just wanted the food but they took it back to correct it (I think we ordered 2 medium P11 and 1 small P12 pho soups but got 1 medium P11 and 2 small P12 soups).When the food came back, I guess the owner or a chef took it to us, to make sure it was right… but it was still wrong (I think it was 1 medium P11, 1 medium P12, and 1 small P12 soup). We also received another dish for another person, but they noticed it was not quite hot… just a bit warm or room temperature. But at that point, we just wanted our food, so we didn’t say anything.It tasted alright though, not the best, but still good.The waiter later came back and apologized and said the kitchen was likely overwhelmed and offered to compensate us, but we understood their plight. We did notice we hadn’t gotten our drinks yet, so the waiter went and got those for us.We finished the meal without an issue afterwards.Overall, good place, people, and food… just maybe a bad day or slow service.