Mondo - Kenner

The service at this place is absolute garbage. I waited 1 hour for a small 10in pizza and 30 mins for glasses of water. My server and the 1st manager that came up just tried to smile it out and lied about what happened instead of just being honest and telling me that the order wasn't submitted by her. my expectation would have been managed at least. I had to watch 8 other pizzas come out to tables that were sat after me. you're in the service business...provide it. I've worked it before; its not hard.the saving grace is the GM or whomever is in charge. she came out, apologized, and removed the food from my tab; all of our food. I would have preferred my tab being taken care of but the drinks I ordered were good, so I wanted to pay for them. although, since my food was removed, I think they purposely added a drink charge that slipped through my review. I had already paid so there was nothing I wanted to do, or get into again. I wish I could add the names but I do not know them. be careful coming to this place in the airport. there are other places worth so much more.last thing, I got the pizza after an hour and the dough was raw.

Waitress purposely did not give me my meal. I got a refund. However, when I left I saw my food sitting beneath the light., I knew it was intentional.

Cochon de lait sandwich was on point, pork was nice and juicy. Cole slaw topping was crispy adding the bright flavor to the sandwich.Pimento grilled cheese not so much, seemed a bit runny with cold veggies that were also supposed to be grilled.Service was okay. They asked us to put all our tab on one check and they would split it later and then seemed inconvenienced when we asked them to split itWas not that busy in the place seem nice and clean. The food came pretty quick. We only had 30 minutes to order and eat. Food came in time and we still had plenty of time to take our time eating

Literally zero out of ten!!!! The servers service are trash. They need to be trained on what customer service is. Very unwelcoming! I would rather starve than to eat at a place that doesn’t want to serve me.

I‚d give this place a zero on service if I could. Minimal choices.Took 40 minutes to get food and we sent appetizers meant for 4 back since our traveling companions had already left to board their plane. Food was substandard. Awful. Don’t go here.