White Spot Kelowna Airport

Visited busy airport location. My wife ordered chicken fettuccine while I ordered bacon cheddar burger. My wife found her chicken with blood in middle (raw) and I found that my order was chicken and not beef. The waitress replaced my wife's order with recooked chicken. When asked about my order I was told nothing would be done as I had already eaten some of it. Not happy.

The restaurant stops serving meals at 7pm even though online it says it’s fully open until 9:30pm. My flight was delayed 4 hours and that was the cherry on the crapcake. Stupid business model. Stay open until your website says you do, or specify somewhere obvious that you only do half service after 7pm.

I had to wait awhile for flight so had the fish and chips and Drink raspberry vodka and soda topped with peach Bellini slush) it was the best !! It’s hard to get great fish and coleslaw and fries , drink was amazing ? Amanda my server was friendly and happy and a pleasure to be around thanks all ?

I frequent this place at YLW, the service has been hit or miss for years. Recently it seems like the service has been a steady “miss”.A couple of examples would include when I had ordered a draft beer, I was given about a quarter of a glass and was told they were out of that particular beer. I was still charged for a full pint. This morning I ordered breakfast and a coffee, food and drink was dropped off then after I finished my food, it was taken away and bill was dropped off and promptly a machine was followed to pay.I was not even asked how the meal was, if I needed anything or was asked if I would like more coffee.I will be avoiding this place from now on.

Denise was awesome! She was so attentive made our breakfast so much fun! We wish we took more flights out of YLW just so we could have her serve us more often LOL!