Imagine Al Fresco Dining Takeout At Summerhill Pyramid Winery

Great view and great location. We’ve been meaning to try out the restaurant for a couple years. We had a reservation for 6:00 but it wouldn’t have been required as the restaurant was not busy. Our server was great considering she was the only server on shift but she didn’t upsell anything or even talk about the wines which we were expecting.Our food took over an hour to come out and while mine was good (the salmon) my wife’s mushroom ravioli was very underwhelming. It’s obvious this restaurant is lacking staff but looking at the venue, it’s also odd that no one wants to work here?Also, please install some ceiling fans on the patio! It was very very hot and there was no air moving all of our dinner.

Honestly, this place has amazing views but lacks experienced staff, as well as quality wine and menu options. Tourists will keep visiting regardless because they don’t know better, but I doubt locals will give it a shot more than once. The new menu dropped today, and misses the mark on so many levels. Sorry, but $30 for a green salad? Also, what’s advertised on their website isn’t honoured in house, for example, their happy hour times. Finally, there aren’t a lot of shareable options if you’re not into faux-meat dishes. Hopefully some of these issues are resolved quickly, but there are better, less touristy wineries to visit in kelowna.

We came to the restaurant after the 11AM wine tasting tour and we were told to wait for 1hr for a table which was odd, seeing how the restaurant was mostly empty... After being seated at 2:00PM we were given warm/ambient temperature water and left unattended for about 30 minutes until the server came to get our order. From our table of 6, 5 of us ordered the beef bourguignon. We then waited for what I believe was close to 10 minutes when the server came back to let us know they were out of beef bourguignon... How does a restaurant with only 5 main course options runs out of beef? We didn't like any of the other menu options, so we headed to Brookside Grill and got a much better and faster service with many tasty menu options.

One hour waiting to get a table then +30min to get someone to get our orders. After 15 minutes, they say came out and said that they didn’t have the mains plate that we ordered (beef) .The restaurant was almost empty, which doesn’t make sense to not have one of the four main plates.

This is a bit of a weird format where you order at the front and they bring the food out to you. They seemed understaffed. The food was tasty regardless and the view was nice