Waffle House - Katy

Please teach the training managers how to speak to the employees. Oliva is very harsh when she interacts with other employees. It's hard to watch and hear.

Service was horrible. The weight staff unorganized and talking loud personal business. General manager district manager sitting there and the seats had food in them. crust the whole building on the inside men’s restroom running water on the floor urine gnats flying around in the restroom area, salt and pepper shakers nasty, using the same towel to wipe tables off without even rinsing floor, slippery and greasy.

With how busy this place is, it's amazing how fast the staff works. I recommend the pecan waffle.

First time at a Waffle House. Had a classic waffle (it was flaccid, yuck), hashbrowns smothered/covered/chunked (with onions cheese ham) (OK, but thought the texture of the potatoes was oddly pasta-esque), and biscuits gravy (the best of the bunch, biscuit was warm and pleasant, gravy had good sausage flavor). Coffee was good, unsweet ice tea also good. Server was very nice, and was definitely the best part of the whole experience.

I can not tell you that I ever expected to give a Waffle House a Google Review! I can be weirdly particular about where I leave reviews, but the staff here is phenomenal. They made me feel like I was welcome almost instantly and were kind, they went above and beyond. I live far away but if I am ever in the area or craving some food I will go.