Panda Express - Kapolei

Sign says they open at 10:00. It's 10:15 at the moment, a lady knocked on glass door, but they ignored her. I call the store a girl answer I ask how late her guys opens, she says 10 a.m., I tell her outside and the door is locked, she says that they are shorthanded, I see three workers inside, come up on how 5 other customers and two more cars pulled up.

Food was great! The staff was very pleasant and it was nice to see the restaurant offers back to the municipality. Will be back!

Panda Express in general is a large franchise chain and this location has not disappointed. Fast service, extra lucky cookies and fresh spring rolls. Very good in my book.

This business sneaks into fees they don't advertise. That's the third time. If you order a bowl or a plate and then add a $1.50 premium, they will charge you an additional $1.50, even though they don't advertise it anywhere. The manager told me the menu says when you add a premium, it is $1.50, but because it is this kind of meat in the premium category, it is another $1.50. No, what's happening in the police does. I said it was like murder and death. If they say that the extra $1.50 is to update it to a larger plate, then the argument makes no sense as the bowl is until a bowl; it does not increase. Watch your charges. How many people are torn away from this dishonestness. As much as I like their food, I will not waste my hard-earned money in this business.

I agree with Carol, the serving has been small since the pass orders. Last time I did drive through and come home disappointed because the portion was small. This time I wanted to see the portion and look at the server in person. Again it was small and this time I ask the server to add some more. This is my favorite panda place. Manager should look into this matter before its too late. From dine in observation, the server always give small portion. Aghhh