Panera Bread - Kansas City

At 10:30 PM, all we wanted was two bowls of soup, but we had to wait 25 minutes. Twenty-five minutes just to put soup in a bowl! This is at an airport, not a full-service restaurant.

I strolled down the driveway and asked the woman for a coffee recommendation. She offered me a couple of options, and I was pleasantly surprised by her suggestions! She was very nice and friendly, which made me want to return just to try another one of her coffee recommendations. Unfortunately, I didn’t catch her name, but she had bright green hair!

I appreciate the staff and the location of the restaurant. However, I believe they could improve by clearing and cleaning tables more promptly and maintaining the cleanliness of the carpets throughout the day. Often when I visit, I end up sitting at a somewhat dirty table, and the floors don't seem to be swept or vacuumed.

Friendly staff and clean business. everything was from what I could see.

I hate to knock anyone who is actually working so this isn't intended to be a review on the actual staff however the lack there of is the reason for 4 stars. I'd like to give them a 5 and for quality I really do. But sometimes it takes a while (15-20 mins) to get through the drive through due to staffing issues. Again nothing against those workers who actually show up but it's the nature of the beast at the moment where everyone is understaffed. Otherwise if you have the time we like this place.