Panera Bread - Kansas City

I tried to go through the drive. order 8 sandwiches and a dozen bagels and 8 orange juices. while waiting for the order, the rude manager I've ever met came into the window and cried to order too much. said: I was not allowed to order this through the drive. I told her I wanted to move forward, but she screamed again. she was never in a big family. rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude rude ruthless people out there in these days.

Just tried to go through the drive through. Ordered 8 sandwiches and a dozen bagels and 8 orange juices. While waiting for the order the rudest manager I have ever met came to the window and yelled at me for ordering too much. Said I wasn't allowed to order this through the drive though. I told her I was willing to pull forward but she yelled again. Guess she has never been around a large family. Rude rude rude people out there these days.

I NORMALLY LIKE THIS PANERA. Never had an issue before with early closing. But FYI they decided to have their doors locked an hr early. I arrived early for an online prepaid order for 9:15pm and was welcomed with locked doors. I had to walk around to the drive thru to even get them to answer the doors. I called 3 times no answer. Once I knocked on the drive thru window there are all the employees in back smirking at the window. With one eating and just looking at me. One guy answers the drive thru window I explain the issue and while cutting me off with the most blank Stare says what's the name on the order 2 times. Wich I reply with my name twice. He hands it out the window and walks off before I could even check anything. I can understand wanting to go home early I work in sales but to accept an order that's paid for and scheduled and STILLL close the doors early is rude. And to not answer the phone KNOWING you have someone's paid for meal is just beyond me.

We were meeting someone here and just going to have coffee and a cookie and they told me there would be no coffee for 25 minutes and since we did stay an hour if they might have came over and said hey we got coffee ready they never did and they weren't as friendly as I thought they should be, also why would you not have coffee when it's part of your menu, very disappointed ?

This location SUCKS. They forgot food , food was HORRIBLE and so expensive. Bread , crutons, lettuce and more was all stale and old. I don’t recommend going here at all also took about a 45 min wait