City

This hotel had its ups and downs. We stayed in a room that had a separate living room area so the space was nice. The bathroom was lacking in space. They did not provide any sheets for the pullout couch or enough towels. There is no microwave or freezer in the room which is a bit surprising since the room had a wet bar. We used the pool while here but the towels downstairs were very small and you would have to use multiple to dry off. We ate mac and cheese from downstairs one night and it was horrible so I would avoid it. Hotel parking is $20 a night but we did not have trouble finding a spot. The hotel is in a good location and makes up for what it is lacking

We love staying at the Crown Plaza! The staff is amazing and Daryl is the best shuttle driver you could ever hope for, he is very informative and will help you navigate the places to go and takes you there with a smile on his face!!! Wonderful place to have a girls weekend!

I stayed here with a group of 7 girls total for a bachelorette party. Darryl the shuttle bus driver went above and beyond for us. We called him for a ride and we’re on a bus in 10 minutes, and he also picked us up after our event. He also helped us carry bags to our car. He was accommodating and so friendly and helped us so much!! Thank you Darryl!

We chose this hotel because of the pool and brand. The staff were very nice and the lobby is nice. The room’s carpet was soaking wet under the window area. The pool’s ladders were not properly attached and the lift/accessible chair for the pool was inoperable. Because of my disability I could not get into the pool without steps, a properly installed ladder or a chair so I could not enjoy it with my grandchildren. The elevator was loud and clunky. The whole hotel needs a good makeover.

The hotel is very clean, and the staff are extremely friendly. The pool is fantastic. Daryl, the shuttle driver, is truly exceptional—one of the best! He's friendly and funny, and he goes above and beyond to ensure you reach your destination and understand the local area. The location is ideal, with easy access to the Power and Light District and many great dining options nearby.