Chocolats Favoris - Kanata

One of the best chocolate dessert shop in city, loves the ambiente and decor. wish that they begin to pieces of cake instead of full cake.A must try space when they know their desserts

Very good ice cream but very rude and unprofessional staff especially a girl on the counter and another who was serving.The cashier girl (with black t-shirt) was not at all interested to answer any question and suggested that there are only two vegan options in the store. While the girl (with the black dress) who was making the icecream made a vanilla icecream cone (which contains lacrosse) for a vegan order (for my brother who has severe lacrosse intolerance) and upon correcting not only showed bad attitude but also didn't bother to apologize.I've had very good experience with other stores but with the one in Kanata this is not the first time I've had bad experience.

The restaurant offers high-end cakes and ice creams. I particularly enjoyed the chocolate cake shown in the picture, though some of their cakes were overly sweet for my taste. The pralines were exceptional!

This is a fantastic restaurant with plenty of indoor and outdoor seating. It is always spotless and well-maintained, with staff who are friendly and upbeat despite the busy atmosphere. I often struggle to decide what to order as the menu can be confusing, but the staff are always happy to make recommendations. On my most recent visit, I discovered that they offer a vegan option, which I had never noticed before. I particularly enjoyed the waffle-based ice cream, with my favorite flavors being vanilla with a chocolate dip.

Great spot. Clean. Ver bright. Fairly quick service. Menu is a mess and needs to be better formatted as it is a bit all over the place. Not sure if this was intentional, but only some of the items available are displayed. The menu’s confusing layout also results in very slow ordering as there are a LOT of clarifications from staff required. I was with a vegan who only noticed a vegan option after we had checked the menu and ordered.Great adherence to covid protocols, but music wasn’t turned down when plexiglass went up so with the high ceilings customers ordering and staff almost need to shout to be heard.Worth a stop.