Jimmy John's - Kalamazoo

Great place for a healthier fast toes. fast and friendly sereis. even said that I should drive carefully when I was gone.

Freezing cold in the restaurant. Packed it up to take it home. Food was still decent.

Good food, just hard to hear the employee at the drive-thru when ordering

1/7/2022 was filling in at a different work location, thought I would order Jimmy Johns for lunch. I order from the downtown location a couple times a week. I order my usually sandwich, chips, pop,cookie. The total came to $16.13. They charge 3.75 for delivery, less than 1/8 of a mile. She asked if I wanted to tip, I said who does the 3.75 go to, the company-not the driver? So your charging a delivery fee, and the company is keeping that and it doesn’t go to the driver. I guess you better rename that charge. I tipped the driver on location or I am sure they would have kept that as well. I will not order again from this location. On top of being charged so much, the pop was flat. The downtown location does not charge a delivery fee.

Called them 30 minutes after order and she told me my food was on the way to me so after 1 hour and 30 minutes I called back and she said that it was still on the way so I just canceled my order. Don't just lie and tell people it's coming when it's not.