Cold Stone Creamery - Kalamazoo

I really enjoy this place. The staff is friendly, and the desserts are fantastic!

I don’t often believe that every business warrants a full 5-star rating, but this one certainly does. It was a busy Saturday night, with what felt like the entire town coming in for ice cream. Despite the crowd, the team of three servers managed the situation exceptionally well. They were quick, friendly, and incredibly polite. Their patience shone through, especially considering how many people tend to treat customers like an inconvenience. I always try to acknowledge those who take the time to create a positive experience, and these servers definitely deserve recognition for their outstanding service.

Not too busy when we first got there, but it was very busy when we were gone. My grandson really liked his cup of ice mixed with all kinds of treats he added to it! Great service. very friendly staff. I'll have to go.

The staff was fantastic. I was really let down to find out that the blue ice cream is just "cotton." I didn't even try it because it's definitely not blue moon. Blue Moon is a beloved Midwest classic, and to make a blue ice cream and call it something different feels like sacrilege here in Michigan.

Seriously... If you didn't try this place... You have to! The ice here is phenomenal. Get your ice cream and let them chop your choice of treats into it. Soooo delicious!