Arby's - Kalamazoo

I was yelled at by a man in drive threw while asking for something I get regularly there from this particular Arby 's. I get loaded curly fries... They said they didn 't carry them that they never did and that 's obviously a lie considering I get them there all the time and was given no kindness or consideration and I was yelled at and was given ignorance and attitude towards me and when I asked for a manager he said with ignorance I AM so.. I went inside to ask for the owner and wasn 't given his information even when I asked for it politely over and over again. Seems like this sort of treatment towards customers and the less off human beings are a common problem and concern in this state and something needs to change for better.

If I could rate it with 0. I had nothing but terrible service from this place. I ask for a simple order 4 classic rb and 2 big pommes. I waited 10 minutes in the car ride thru just to order, then they decided to me my 2 big pommes and my eating was cold up when. there was a long line so I went to drive thru and cried 10 times until I finally got answer she then wait 10 minutes to get only 1 fry out.

Clean and nicely remodeled. The 2 for 6 chicken ranch sandwich was just a couple of chicken strips on a bun with some toppings. The 2 for $6 classic roast beef was hot and juicy. All the tables were clean in the dining room.

The sandwich was good, but they said they did not have milkshakes even though they were on the menu board.

The food here is always pretty good, although they have a tendency to be a bit slow do NOT bother waiting in line at the Drive-thru ... it 's only a waste of gasoline .ALSO... management here really needs to take a bit of time to train a few of the employees here, in regards to GOOD Customer Service! Several foul-mouthed employees especially one young man in particular, who seemed as if he was in a challenge to see how many times he could loudly use the f word per 30 seconds!! ? Plus, an older woman there I heard someone call her, Michelle wasn 't all that much better! Sad! Welcome to Arby 's!! We 'll gladly serve you a nice helping of curse words to assail your ears while dining inside... This Michelle is the short, REALLY loud one! ???