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Bidrage med feedbackGood sonic for joplin mo mu ch better than 32. st or got help them 7th street both of them blow.
So with my horrible visit to burger King yesterday I wanted to tell everyone how much better my experience was at Sonic. I pulled up to the window not knowing entirely what I wanted. Without any wait I began ordering a wacky pack kids meal. I then asked price and what comes with it and I'm not sure who took my order but she was very knowledgeable about price and what came with the wacky pack unlike burgers employees. Then after almost placing that order at last minute I changed my mind and ordered a pretzel twist and vanilla dish. Without hesitation it was changed. She had missed that I wanted chocolate on the ice cream and only repeated myself once but again it was spontaneous on my part when I decided to change everything. Then I pulled up to the window and was greeting with a very friendly smile and face. At this time I did not know her name but I called back to find her name was Laquita. When she was about to hand me my food I asked to add on a fry again at last minute. She immediately advised the cooks and assisted me so quick with a smile. I paid. Then she gave me what I had already ordered. 1 minute later she was handing me my fries and I asked for ketchup. She said she had already put some in there and wished me to have a good day. This type of customer service you want to have anywhere. I was so pleased and had she not realized this made my day. I have been swamped at work and dealing with a family fued at home. This totally changed my attitude for today. Food comment. The food tasted great. Both the fries and pretzel twist were a tad bit to salty but usually expected at all fast food restaurants. Very impressed and will continue to use this sonic. Thank you Laquita and Haven for providing excellent customer service and over the phone. And thanks to all of you how prepared my order.
Hands down favorite drive thru Sonic employees. Always a great start to the day during breakfast. Always get my food fast and food always tastes far better than majority of Sonic’s!
It was great. Just getting a couple cherry limeade ordered on the app.
Went May 21 around 11 pm and ordered a large strawberry limeade with extra lime. I went up to the window where she had said “a strawberry limeade with extra strawberry?” I said it was extra lime , she said “oh yeah extra lime” , I over heard that they put extra strawberry not lime and I got my drink and parked in a spot. Tasted like the sprite was low on syrup and just strawberries. I had things to do and I hate going back and saying the order was wrong. I didn’t taste any if any lime. And when I got home I checked and there’s no lime at all. : very sad