Java Juice House - Johnson City

I’m unsure of what happened here. I used to love coming here, now the service is sub par. The teenagers that work here now seem to be less than happy to help the customer.

Green velvet with vanilla plant protein is to die for. I'd drink it every day. I sware!

It makes me sad to say this, but they used to be better.. they used to be our go-to, but the quality and service has suffered since expanding. The coffee options are also sincerely missed. The young girls work at the JC location were also a bit rude. The bowls and smoothies are still tasty, crepes and toasts are just so-so these days. I hope it improves one day though!

My wife and I were frequent customers when they first opened. However, the progressively have decreased in customer service and some employees have even been rude and offensive. I have worked food and retail both and so understand how it's easy to have an off-day and am very forgiving of that, but this had happened fairly consistently so we reduced our visits. Most recently my wife recieved the wrong base for her acai bowl (the biggest part of the bowl) and so didn't like it. After calling and … – show

Update: I waited some time, about 3 months, before returning to this location. After placing my order today (Aug 6), someone was called from the back to fulfill it. From the time I got my receipt to the time I got my order, it had only been 4 minutes. There were only a couple people ahead of me waiting on orders this time, but it was still a noteworthy turnaround regardless. I suspect my initial review got some attention such that a shift lead perhaps was asked to fulfill my next order after it … – show