16 Handles - Jericho

I had been craving frozen yogurt for quite some time, so I finally decided to visit this place after several years. Unfortunately, I was disappointed to find that the quality had declined. Many flavors were unavailable, and the ones that were served were melted and lacked flavor. The yogurt was more icy than creamy. To make matters worse, a small cup cost $11, which I found to be overpriced. Despite these shortcomings, the restaurant was clean and the staff members were friendly.

The staff was extremely friendly and welcoming, offering a wide selection of delicious flavors and toppings to choose from. We felt right at home and thoroughly enjoyed our dining experience.

I did not take any pictures because the restaurant was poorly lit, and it seemed outdated. Some of the flavors were not available, leaving only 12 choices. After trying all of them, only the mango and cotton candy had noticeable flavors. The vanilla, coffee, chocolate, cookies and cream, and others all seemed to lack taste, with a consistency more like icy grit than creamy. The toppings were good, but the excessive amount of ice made it hard to taste them. Overall, the quality of the frozen yogurt was disappointing and far below my expectations.

Always nice coming here. Very clean and always fresh. The topping counter is Lways mess free. Just left nathans which was a horror. Great job 16 handles turned my day around. Plus a little more healthier..Looks like they just recently installed new machines.Tastes a lot better. It also has a better consistency.

My family loves 16 handles, but I have to say this location is filthy. My little girl needed to use the restroom and when the counter girl gave me the key and I opened the restroom I couldn't believe how dirty it was...I have never been to a 16 handles as dirty as this one. I was planning to buy ice cream from here, but if the restroom was like that I cannot imagine how the kitchen inside is... thanks God we realized before eating anything from there.