Torchy's Tacos - Jeffersonville

Food was awesome, bartender/cashier was super friendly and helpful, I will Come back because of her(no name on check). However for as new as it is, I think the management team and staff could focus more on cleaning, bathrooms and overall safety practices. As a restaurant manager myself, I really badly want to give this location 5 stars, but some things just can?t be unseen. Either way, easy fixes and with the food quality and great guest service focus from your bartender yesterday you should be crushing it in no time.

I have to say as someone who eats tacos every Tuesday and loves them in nearly every size and flavor, this place missed the mark for me. I ordered online for a 12:45 pick, I arrived at 12:40 and my food was ready to go. I got outside to start eating and it was very cold and clearly been sitting out a while. the time frame from order to pickup was 10-12 minutes and this had been out much longer than that, I assume they make a bunch of stuff during lunch and offer faster service with premade food. My guess it was out for an hour+, no way this was made within 20-30 minutes, definitely not 10-12. Taking the temp issue away the flavors are way off, I had the special and a breakfast taco with the breakfast taco being the better of the 2 but nothing special. Everything was falling apart which is probably due to sitting there so long, I didn't even finish my 2 tacos which is a sentence I have never said before. This was recommended to me from a friend in Texas, either Texas has better quality and staffing or he has never eaten real tacos. I have eaten tacos in Texas and they were amazing from a street cart, not sure what went wrong here. Everyone can have a bad day, it happens but looking through other reviews on here, cold asteless food is not uncommon. I wear a pair of taco socks every Tuesday for taco day, Torchy's did not deserve my taco socks. All in, 2 tolls to drive from Kentucky, gas and $14 for 2 tacos, this was over $20 and an hour of time I won't get back. I left 1 star for the friendly guy up front and 1 star for the location which is very nice. 3 gone for temp of food, flavor and price.

Delicious food and reasonable pricing. I placed a pickup order and it was ready for me as soon as I pulled up to get it and everything was exactly as I ordered. No mistakes, quick service, and the best tacos I 've ever had. I 'll definitely be coming back to get more. My dad and I both got the Ace of Spades taco from the secret menu. For only $6.25 per taco, that 's a steal. A lot of food for that much money. The rice and beans are great as well. My family loved the hillbilly queso and avocado salsa.

My husband and I were excited to try something new and different for date night. However $40 later we both left hungry. I ordered chicken and beef fajita tacos and I couldn't pick them up they were so greasy and falling apart. My basket was just complete liquid on the bottom. Definitely not worth the price to us.

Food is extremely good. It?s definitely not a cheap taco. 2 tacos will fill you up. Price reflects the food quantity and quality!