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Bidrage med feedbackIt could be clearer, I think the lingering unhoused clientele is a turn off for me.
One lady who worked there seemed to care. The other 2 didn't seem to care if I ever got my food. The entrance smells like a dirty bathroom when you walk in. I will never go there again.
I visited the drive-thru around 12:15pm which is lunch time. No one was in line. I should have taken note and turned around.... I ordered a Cheeseburger Combo. Which includes a small fry and small drink. They were out of small cups, so my option was to upcharge to a medium combo. Cold cheeseburger, stale bun and the fries were double dipped in old grease. Unable to eat it.... it tasted horrible. I didn't have time to go back to demand a refund. I will not return and I will make a complaint to Corporate office.
I stopped in to get a hot ham n cheese. I also needed to use the ladies' room. The manager said I had to order something to be able to use the restroom. I ordered my meal, but the manager never unlocked the door. The couple in the outside lobby was using the men's restroom. So they let me use the restroom and made sure no man came in on me.
My burger was great but not what I ordered. Staff disney acknowledge you until they are finished with all orders in drive thru. No greeting, nothing. Waited 20 minutes for burger fries and drink in fast food restaurant. They needed to step up the customer service game