Papa Johns Pizza - Jacksonville

Lady with colored red/pink hair do not wear a mask when preparing food or in register.

I tried the delivery, but it was a two-hour waiting period and they didn't say it until you paid. So I called the store and canceled the delivery and just picked me up to get there and they couldn't find my order. After another wait, I finally got my food. I just hope they return the first order. It was $50.00 vs pickup at 39.00.

I ordered the 5 toping lrg pizza. I asked for 2 toppings of Pepperoni's, but they shorted me, hardly any Pepperoni's on it; I guess they took it for granted that I wouldn't know the difference. They woman taking the phone order acted like she hated to be on the phone talking to me. However, the delivery driver was courteous and professional... I'm glad someone was.

Arrived at hotel late called for an order with a little less than 15 minutes before closing. No cares given no delivery prior to 15 minutes. Your a pizza place! I would have gladly paid the difference. Nope! No delivery! Thanks Papa John's.

2020 update. This Papa John 's has been doing better, I just got my order and it was super fast (25min to the door) papatrack showed it as still making . The breadsticks were plentiful (although little skinny , oh well) and the pizzas looked delish (still need help on cutting, one was small other was huge). 2018 I love Papa John 's but since I moved to this new area it has been lacking. First time we ordered from this location the cheese sticks were all flat, and now tonight we ordered and the pizza was flat ! Even though we ordered Original crust ! I 'm just disappointed because I love Papa John 's, but hate thin crust...