Burger King - Jacksonville

They recently remodeled this Burger King, which had been closed for a few months. The new building is smaller, but it looks significantly better. Previously, it was quite run-down and had decor that felt very outdated—like something from the '80s. Now, it has a more modern appearance. However, the parking lot still needs some attention; there are potholes all over the place. As for the food, it remains the same—average at best. The service was decent; the staff was polite while taking our order, and the food was served fairly quickly.

10.22.2022 20:00. I left this place. on the way out I asked for an additional bag and the girl I asked was behind the theke with her hands in her pants up to her elbow. not in her pockets, but in her pants? I mentioned it to the manager and the manager talked to her about it. her explanation: it's cold!

Eating was good, personal is friendly, except some have an employment, but I don't think they know what they are doing.

It took 45 minutes to get through the trip thru after the online order. there was a single car in front of us if you don't count that was left because they didn't tell them for 15 minutes when they went to the menu. the food was not fresh and the sandwiches were made swollen. lady at the window gave us an appointment when they gave us our food because we were confused when they asked "is that you eat? "multiple vehicles went behind us without order because nobody was doing order. just reason why we don't because we order online and their garbage app can't cancel order. just don't go to this place if you need burger king, there is a 2 miles away that has much better service. or you could go to sonic, wendy’s or mcdonald’s, all are less than a minute away.

I'm sorry to say that my experience was quite disappointing. There’s barely a 60/40 chance of receiving a hot burger when I ordered the $5 combo meal. The meal itself is substantial, but it seems that Burger King can't manage to serve a burger hot enough to melt the cheese. It’s frustrating, especially when you're in the drive-thru.