Pizza Hut - Jacksonville Beach

The food was cold and wasn’t even late. They also forgot my Pepsi that I ordered. Dominoes it is from now on at the beach.

Of the main franchise pizza franchise Trifecta (since I was a kid loving Pizza Inn) Domino 's, Papa John 's, Pizza Hut Pizza Hut pan Pizza has been my fave. I 've bren patronizing them for 30 years@ BUT MY WORD the management at my local PH w/ GM Tori Lahman is utterly atrocious. Previously, If my order is wrong I contact the restaurant to simply bring the issue to their attention. We 're talking bungled untouched WRONG OR UNSATISFACTORY orders Not Hey its 30 minutes late:...or I live a block away it 's cold we 're talking burnt Big New Yorkers, old cold wings that aren 't actually wings but wing pieces w/ no chosen flavor/sauce, etc. And Tori Lahman was basically like eff you click hangs up. I tried unsuccessfully to replace a wrong order that arrived botched but was delivered after, or close to closing time was unable to reach the restaurant by phone immediately, so I sent corporate feedback per their instructions contacted the store to bring it to their attention offering to bring the untouched horrible wrong order back, to offer them the opportunity to correct replace the untouched food for the correct . I may have cut some random cashier or cook some slack w/ a simple acknowledgement for insure myself other payinh patrons would have a better experience next visit. This Egregious excuse for a GM was a level of rude that was utterly reprehenible! I offered to send a pic bring the food back. So make sure if you have an issue prefer to not be yelled at or hung out on mitiple times you don 't go to Pizza Hut Jax Beach..Domino 's has excellent service!

Did pick up This is the standard for all Pizza Hut locations. Everything was on point ?Update Went back picked up pizza and some boneless wings and breadsticks perfect hot and ready to go when I got there I 'm still wondering why this isn 't in the top 5 list on Yelp when I search for Best Food in Jacksonville Beach

Food was great, great customer service and my order was ready on

This location is always slow, never has delivery drivers and today they couldn’t even request a simple request. Mark Decker must still be the “trainer”, because these fools lack customer service. 3 thumbs down!