Sonic Drive-in - Jackson

My daughter, and I came here tonight to get a drink. we pulled up, thought what we wanted in less than a minute and I pushed the button to start my order 9:11 pm. At 9:15 nobody answered to take our order, so I pushed the button again. at 9:18 no one answered again, so we left and got our ice on the road. this is not acceptable to not even recognize their customers and say we will be right with them.

I would not recommend this restaurant to anyone. Fast food restaurant, but you receive your food COLD. I had to get food from another restaurant. Never again.

Karen took my order and got off the line before I was finished. When I buzzed in again she did not confirm the changes and hung up again. She was rude and dismissive. Prior to her getting off on both sessions I heard her make negative comments about me as well. I was unable to see my order on the screen so I did not pay until they came out and I confirmed the order. Zy’ was my hopper and he brought me somebody else food then the wrong drink. I asked him who took my order and he said it was skylar or Miranda. Different name from what the lady introduced herself as. I would give the service a negative two but since I can’t I’ll just give it a 1.

Bad customer service . Cooks are just as bad . Food is never cooked properly.

It was horrible I waited over 30 minutes and still didn't get my food so I left worse sonic ever won't go back to the sonic in byram again