Scoops Ice Cream Parlour

During our holiday, we visited this restaurant with a tricky group to cater for - one of us has a severe nut allergy, another is gluten free, and one is both gluten and dairy free. The waitress serving us was knowledgeable about allergies and able to help us choose from options that were safe for us. The youngest member of our group enjoyed a chocolate waffle cone, ice cream, and flake. The gluten and dairy free individual was delighted to have a tub of dairy free ice cream in a gluten free waffle cone, all of which were delicious. I wanted a gluten and dairy free hot chocolate and, although they didn't have soy milk, the waitress told me about a nearby cafe that did. We were all pleased with our choices and the exceptional customer service we received. We also appreciated the creative ice cream cone decoration. Thank you.

This restaurant is perfect for all ages, especially kids! We are sad to be leaving soon, but we will definitely be back for another holiday soon. The restaurant is family-friendly and there are great beaches nearby for when the sun is shining.

I waited in line at the restaurant, but the owner refused to serve me a milkshake, claiming they were too busy to make them despite having them displayed for sale. This behavior was extremely disappointing and the customer service was lacking.

Friendly service from a lovely team (the ice cream dress was super! can’t fault the flavours available and it’s a cute little shop.

I have reviewed this place before and been positive about the ice cream, just not so much the smiles from what was a man. Well now there is an absolutely lovely lady running the place. She seems to be doing so single handedly, but what a refreshing person. Happy to have a random chat and good sense of humour. Customer service is great. Okay, so there are occasionally longish queues, but it is so worth it. The ice cream and service is brilliant. We did have one disaster of a day when not a single ice cream place in Yarmouth had chocolate ice cream and my daughter had a meltdown, but I mentioned it to the lady and she was making an extra effort to ensure she had some for future, and she did just that. The ice creams can come in a variety of different cones and can come in a various number of scoops. One scoop itself is a good size. No scrimping involved. Large variety of flavours, including sorbets. The place also does milkshakes (these are amazing and addictive! . I had sooo many mint choc chip ones you’d think I was going to turn into one. Also tried a chocolate one which was good. This place also does fruit smoothie things; when I asked for one the actual fruits weren’t available but she made me a sorbet version and it was soooo good I was not disappointed. People in the queue outside were commenting on how amazing my drinks looked. If you want a cold can of drinks, they do water in cans and Diet Coke (cold ones are in fridge behind counter so just ask . Drinking cold water from a can was a real treat for my daughter who only drinks water. They still have a couple of tables and chairs outside and a little bin inside. Still opens to a time with an ‘ish’ at the end but we found it still open gone 5pm every time we went. I can’t talk about how good this place was highly enough! Thank you! PS the lady told me she was struggling to get staff so if you’re in the area and need a job, go in and have a chat. Apparently they wanted to do pizzas too but haven’t been able to start yet. Come on guys… let’s help make it happen! If the pizza is as good as the ice cream, we’ll be in for a treat!