Hunter House Inn Suites - Ingram

First the rooms are müll. let's make it clear. 100 for this street side motel-level dump is egregistrating. but I was always happy to stay here because it's comfortable. never again. when I made the reservation, I asked a smoker room and was told that I had it. When I arrived, I checked twice. the man behind the counter said that the smoking room was not available, but that I could smoke in the room they gave me. he even gave me an ashtray in the room. After returning home, I noticed an additional fee on my bill. When I asked, they said it was a fee for smoking in the room. I explained how the office worker had approved it and even delivered an ashtray. he called the office worker and the man lied and said he told me that I couldn't smoke and that he didn't put the ashtray in the room. (most rooms also have a smoker sign on the door next to the room number. my room not). I probably stayed half a dozen times over the years there. as I often go to my hometown. but I will never know again. calling a customer is a lousy, just for a $50 fee, crazy. I guess I understand why the office worker lied to his boss to save his job or whatever. but this is pleasing. find them to stay somewhere else!

First of all, the rooms are garbage. Let 's get that straight. 100 for this roadside motel-level dump is egregious. But I have always been happy to stay here because it is convenient. Never again. When I made the reservation, I requested a smoking room and was told I had it. When I arrived, I double checked. The man behind the counter said that the smoking room wasn 't available, but that I could smoke in the room they gave me. He even put an ashtray in the room for me at my request. After returning home, I noticed an extra charge on my bill. When I called to ask about it, they said it was a charge for smoking in the room. I explained how the desk clerk had approved it and even provided an ashtray. He called the desk clerk and the man LIED and said he told me I couldn 't smoke and that he didn 't put the ashtray in the room. (Also, most of the rooms have a no smoking sign on the door next to the room number. My room did not. I have probably stayed there a half dozen times over the years...as I go to visit my hometown kinda often. But I 'll never know again. To call a customer a liar just for the sake of a 50 dollar charge is insane. I guess I understand why the desk clerk lied to his boss, to save his job or whatever...but this is infuriating. Find somewhere else to stay!

Most notably, the desk clerks are awesome. I couldn't have asked for better people. In fact, every single person I met in this little town reminded me that there are still good people and great places in this world.

It was a nice little room for the price. Most of everything was clean except we were checking the TV for an hdmi outlet and touched spiderwebs…

Mike and Dennis, while I don't think they're bikers, sure made us feel welcome. Nice, homey place to stay, and they even have an onsite cafe! Really convenient place to base out of if you're riding Hill Country.