Moe's Southwest Grill - Indian Trail

Everyone was friendly and helpful. The food was good. kidnapped in the small amount of meat on my burrito. Hardly knew that meat was her.

Outstanding customer service from the team here at Moe?s in Indian Trail!! They cooked my tofu fresh on the grill and even asked if I wanted a lid for my bowl on the way out! Extremely impressed and highly appreciated

Worst customer experience I've ever received from Ali. My order was wrong, that's not a big deal, because mistakes happen. This is how you handle them that show your true character. 4 articles on my pickup order, where wrong. Ali argued with me and told me they were right. When he realized they were wrong, he got an attitude with me and said he could do anything. I just wanted a refund for the things I didn't get, and that wasn't an option. Then he hanged on me and refused to answer the phone now. You decide

I went by email on 02-06-22 when I came a reminder that my birthday present was about to fall off. I ordered my free Burrito online. Unfortunately, I received a call with bad news about a loved one shortly after my order. When the call was over, I realized that I picked up my order late. I called the restaurant to apologize for being too late for them. Once in the restaurant the young lady offered to heat my food or make another one because she was sitting for a while. I told her it was a fault. Thank you. The Burrito was still good when I was home. I just needed more salsa to go with my chips.

No tofu available when it?s on the menu. No toilet paper or paper towels in the womens bathroom and the changing table was broken. Needless to say as a vegetarian (with a 6 year old and a baby who mainly goes to Moes because of the tofu and needs to be able to use the restroom with my kids and change my baby, the visit left a lot to be desired. Every worker except one seemed like it was their first day and they had no idea what was going on. If it wasn?t for the one worker (manager maybe? my order wouldn?t have even been rang up properly. And they were also out of my favorite beverage. The container was completely empty.