Buffalo Wild Wings - Independence

Eating was normal. I went for the national championship game itself. the restaurant was surprisingly empty. the prices on wings are especially surprisingly hot. but they have a lot of taste and we have the national championship for at least one year.

Got traditional bone-in wings that could have been cooked just a little less but the flavor was good. The onion rings were delicious and my daughter enjoyed her macaroni and cheese! The staff were helpful and we had a great server Elizabeth who was really friendly and made sure we had everything we needed!

Sadly it's always something, this time it was one cook. I ordered the brisket nachos(which I requested to come out with our families food, it came 20 whole minutes before and I ate two or three before leaving the entire plate on my table we also ordered Cajun dry rub chicken wings bone in, they were perfect like the best we have had so the one cook knew what he was doing but we also ordered a side of fries and never again. But the service was great..

This was our fav place to go but after last visit we decided not go there anymore. The service and the taste of the food was better before, and it is getting worse and worse with each our visit. I believe they are saving money on everything. We ordered nachos and they brought us tortilla chips with little sauce and other stuff on it. It was not pleasant to eat dry tortilla chips with nothing on it. Also there was not vegetable salad that they used to serve with the wings. The service was not so good either. We order ultimate nachos with chicken and it came without. When we asked to correct our order they brought us little chicken that was not even shredded properly.

Horrible ongoing experiences at this location. Second time no chicken sandwiches due to being frozen. Cold food they never offered to fix. wife's food came out exactly 1 hr after mine. Manager had zero solution for when I voiced concerns. They.donot care for customers or would have warmed up food. Will never step foot in this location again! Managers need trained to fix issues not stand and look at me with deer in headlight look! I already filled out online form for complaint. Owner needs to train managers to fix problems and not give excuses!