Summit Coffee Birkdale Landing

Had the $5.65 chai latte. Spicy with lots of flavors. Tasted like a sugary soup. Will I get it again? Nahhh. I’ll pop next door and go to First Watch. Lots of people working there, was loud and not for me as a working location.

Not ideal for working, but great social spot. Internet does not work properly so if need to use other apps and tools other than a google search, don’t bother. Was told by staff that during peak hours their internet is limited and certain pages do not work.

Dirty tables, noisy, coffee took over 15 minutes and then they gave it away to someone else, made 2 other drinks then remade mine. 30 min of coffee waiting.

Delicious cappuccino with caramel syrup and almond milk. My daughter thinks the croissant is perfection.

For the first time I see a place where the service suffers from the beginning to the end. Neither greetings no goodbye are heard that 's one problem. The second trouble is when they call you to pick up coffee and you ask is my coffee? , with passive aggression blonde girl in pink sweater answers aha and with rounded eyes. Teach service to your employees, at least from a basic course, start with John Tschohl 's book. Achieving Excellence Through Customer Service. So management suffers.