Kabuto Japanese Steak House At Lake Norman

I had a terrible experience at this restaurant. My daughter took me out for dinner on a Sunday night, and although we were seated quickly, we waited an entire hour before finally receiving our salads. Unfortunately, we couldn't eat them because we were never given any cutlery. After waiting an additional 10 minutes to see if they would bring us silverware, we had had enough and decided to leave. We were informed that they only had two cooks on staff, which I can understand, but if that had been communicated to us upfront, I might have been more forgiving. I can only give this place one star because there isn’t an option for zero. Save your money and eat at Eaves instead!

The truth is we were disappointed. We had ordered the brief and chicken combination. We celebrated a birthday and I appreciate cooking before us very much, but he did only two tricks and not even illuminated the grill with a game. I guess the talent and quality have changed since 2020 when the pandemic emerged. 18% are included in your invoice.

If I could evaluate a 0, I would. Reserved at 19:00. Saw at 7:07. Eating was terrible. The cook burned the food and it tasted like soy sauce. The egg that goes into the rice was black. Steak was chewing. The service was terrible. We had to ask for water and find waiters over an hour before the cook came. It took 35 minutes to cook the food. Two members of our party did not eat food. We asked the manager to take the bill back and forth after several and obviously did not eat two people in our party, they took away meals. I showed them that food was uneaten. We waited 30 minutes for the bills. Adjust the tip of what was frustrating as the service was bad. We came with friends and they accused each of us of the wrong amounts with the wrong cards. Pays 6 times the amount for my bill, because the manager has charged me with someone else's bill and mine! After 30 minutes explaining what happened, she finally returned. This place is a complete waste of time and money. After all, the manager still paid us. Strange. After leaving, we saw that the class was a 89 B???

Great sitting fast, but waiting for a full table and coming for the cook is a bit exaggerated. Waiter was nice, but other people on the table asked Pepsi, but then Dr. Pepper asked, but out. The plate components compared to prices are somewhat low. Compared to other Japanese Hibachi restaurants it takes help. Great potential for the restaurant, but must ?competitioners visit to make better.

I should have checked the reviews before visiting! We were seated immediately since we were the only ones on time, and then we had to wait for the rest of the guests to arrive. The last group didn’t show up until the chef had already started cooking. They used spaghetti noodles, and the food was quite bland—even the shrimp sauce lacked flavor. The show itself was rather dull. The portion sizes were on the smaller side. On a positive note, the entire staff was very polite, and my cocktails were fantastic! However, considering the price, I expected a better overall experience, which unfortunately was not the case.