Jean's Family Kitchen - Hugo

Good food.. had breakfast. Pancakes are huge!! Friendly staff, friendly town folk. Food: 5 Service: 5 Atmosphere: 5

The place was packed when we walked in but we got a seat right away and the service was great. We had shrimp and jalapeño cream cheese burger. Great service. The mozzarella sticks were the best we had ever had. The service was super fast. Service: Dine in Meal type: Dinner Price per person: $10–20

Lost my order for over an hr Food was good. Waitress disappeared, never came back and checked on us Service: Dine in Meal type: Lunch Price per person: $1–10 Food: 5 Service: 3 Atmosphere: 5 Recommended dishes: Hamburger Steak

I left without getting my food they took so long with only 6 people in the building absolutely ridiculous Service: Dine in Meal type: Dinner Food: 1 Service: 1 Atmosphere: 1

We arrived just after 11 am and were given a menu that didn't include breakfast items, so we assumed we had missed that option and decided to order lunch instead. About 20 minutes later, a family came in and received their breakfast plates within just 10 minutes. We waited so long for our food that we seriously considered leaving, but there weren't any other nearby options, and we were hungry. Finally, at noon, our lunch arrived. My chicken sandwich was missing the grilled onions and cheese that were listed on the menu, and my husband's patty melt wasn't even toasted. The young lady serving us was very apologetic, which was a bright spot, but unfortunately, her service skills were far better than those of the kitchen staff.