Pizza Hut - Houston

I placed my order at this restaurant over an hour ago and despite being told multiple times that they were working on getting the orders out, I still haven't received my food. To make matters worse, I even got hung up on when I called to inquire about my order. It's disappointing to see that all the orders they were working on are going to the same location. Personally, I can cook multiple pizzas in less than an hour. This experience is completely unacceptable.

I will not be ordering from this restaurant again. The food was delivered completely burned and didn't resemble the photo of the dish at all.

The pizza had very little sauce and the chocolate donut bites were disappointing.

Overall, it was great.Parking: Parking is a challenge on a busy night. Plan accordingly.

I 've been coming here for years and personally never had any issues with my order, but I had to give this place one star due to the unprofessionalism of their staff. I was sitting waiting for my order and 4 employees (who presumably were on break) were crowding the already small lobby area and occupying the chairs for the customers and engaged in personal conversations using profanity and gossiping and saying disparaging things about one of their co workers (who awkwardly showed up not too long after that, and these same fake employees immediately began smiling to her face and giving her hugs as if they didn 't just say that they hated her and speculated about her being homeless moments earlier). ? What a toxic work environment. And it made me feel incredibly uncomfortable as a customer who had to sit and listen to this nonsense while awaiting my order. I can 't believe there wasn 't a manager on duty to either ask these employees to take their personal conversations outside or to get back to work. They even said they had a visit from corporate coming the next day. You can 't possibly tell me there was nothing productive for these employees to do to prepare, but this is our new workforce unfortunately. The cherry on top was I couldn 't carry all of my order in one trip so I had to go back and forth to my car twice but neither of these idling employees cared to assist. The unprofessionalism of this staff alone is reason enough for me to never return.