Picatta Pizza Pasta - Houston

Ordered fried mushrooms, but upondelivery we received cheese sticks instead.When I called to inform them of the error, they told me they chose to substitute what I ordered and paid for, because they were out of fried mushrooms.So instead of calling me to ASK what I'd like to substitute or IF I'd like to substitute, they decided to make a substitution, and not inform me AT ALL, just so that they would not lose the money that I had spent.When I requested a refund, I was told that the manager was not available and not currently there at the restaurant, and that I would have to call back later- not that someone would RETURN MY call to address my grievance, but that I would need to CALL BACK and follow-up myself.Also, Sandwich/sub did not taste good and was not at all as advertised. I ordered cheesesteak, but received some sort of other meat on my sandwich instead. When I questioned them about the non-steak meat/sub sandwich, they gave me another poor, unacceptable excuse about the type of meat they'd used.

The reason why I didn't give them one star is because the pizza was good not great just good but they totally screwed up my order. Customer service was horrible. I should have looked at the Google reviews instead of going off of what a coworker suggested. Back to Pizza Hut and Domino's I go

I love love pizza this was the worse tasting pizza I ever tasted. It has zero flavor. The marinara has no taste and the crust has no flavor. Choose another pizza place because you for sure be disappointed as my group of four was. Not one person in our group liked this pizza. This is what was left after four people tried the pizza and the rest went in the trash.

The pizza was awesome the wings were great the whole experience was awesome love their everyday special large pizza 10 wings 2 l Coke for $19.99Food: 5/5

It was ok mediocre if you ask me. Pizza tasted good although I asked for thin crust they gave me regular smh they wings were awful ask you can see the presentation was not even a hit needless to say I won’t be ordering from them again. Sucks so hard to find good quality food these days better off cooking than wasting money!