Taziki's Mediterranean Cafe Chace Lake

Made an order in the app to pick up for dinner and it was ready and waiting for me 25mins later. Lamb burgers and pasta sides were great tasting and filling.

Our curbside order placed through the app and it was ready to pick up within 30 minutes. It was delivered to our car soon after check in and everything was correct.

Good menu, gyros, salads, meal plates and Mediterranean meal choices. Dining in is an option. Curbside service is a nice feature and delivery available.

Customer Service from Itzel was horrible. I ordered lunch and ordered a Basil Pesto Chicken. She asked if I wanted a chicken roll up and I informed her that I wanted a Basil Pesto Chicken. She confirmed my order and I waited. When I got to my office, the order was incorrect. I called to let them know and they offered me a dessert for my inconvenience in which I declined. I don't eat sweets. When I arrived to get the correct order, it wasn't ready, and Itzel was still at the counter taking orders. Instead of her completing the refund and correcting my order, she proceeds to tell me that I ordered the Pita Roll-Ups and continued to go back and forth with me. I had to stop speaking and she was still shaking her head and smiling as if it was a joke that I had to leave work, AGAIN to go back to get my correct order. All the workers stopped what they were doing and stared at me as if they were all upset. The correct order was $10.99 and my incorrect order that was given to me was $8.99. They refunded my money back to my card and charged me an additional $2.00 for my order but offered to give me a dessert for my inconvenience. I've eaten at Tazikis many times and never had an issue until today. I called to ask for Corporate's number, and they were rude over the phone and didn't provide it. I understand this is a franchise, but I will not stop writing reviews or making a complaint until this is addressed. No customer should have to deal with defending themselves when their order is wrong.

Great service and good food! Sometimes the lunch rush delays getting to order as soon as I would like in the app because the system is back logged but if you go in person, they are fast for the number of people!