Taco Bell - Hoover

If you want to receive a correct order, then this is not the Taco Bell for you. This location is always on the struggle bus. Tonight, we only received half of our order that was placed online and picked up through the drive through. Which means we once again, had to drive back to the restaurant to retrieve the rest of our order. It is never an issue with them being too busy either, it's just sheer lack of management and concern for their customers.

This particular TB has never been one of our favorites. In part, the staff has struggled with any enthusiasm at all with dealing with customers. A recent visit supported this claim. Almost rude staff. Food was stale, lukewarm and tasteless. Tacala would benefit from closing this store.

This location is becoming the worst taco bell location. Always out of things, service is awful, and they always forget an item. Not giving them another chance.

Mobile order was missing an entire meal. Asked for a sauce and given the wrong one.

The staff at our Taco Bell are super friendly and helpful. It is always spotlessly clean. I have eaten at plenty of Taco Bell's through the years, but this is the best one and I'm so glad that it's about a mile away from us.